Become a Volunteer

Rainbow imageIf you would like to help us we would love to hear from you..

Volunteers are essential to Mind in Camden – bringing a wide range of experience, insight, interest and commitment.  One of our core principles is the desire to involve people who use, or have used, our services. Each individual has the potential to make a unique contribution and we welcome this diversity.

People have many different reasons for wanting to volunteer. You don’t need to have experience of mental health settings as we’ll provide the training you need and support you whilst you are here.

We are committed to good practice in volunteering and have a Volunteer Agreement that summarises the mutual expectations between Mind in Camden and our volunteers.  If you would like to join us, we would love to hear from you.  Please have a look below to see our current opportunities.

Mind in Camden principles:

  • We provide appropriate induction, training and support
  • We are committed to valuing diversity in the recruitment, selection and involvement of volunteers – download our organisational policy here: Equality Policy 2019
  • Volunteers’ contributions are valued and will be treated with respect
  • We seek volunteers’ views on team and organisational issues

Becoming a volunteer for Mind in Camden

The first step is to send us an application form for the role you are interested in.  The selection process is based on this and also the current needs of Mind in Camden.  We need satisfactory references and a Disclosure and Barring Service (DBS) check for all roles and we will explain how to apply for the DBS check.

For roles involving  direct contact with the people using our services, such as Phoenix and Healthy Minds, you will need to complete one of our training courses before you can begin.  Training for volunteering in other teams will usually take place when you start.  We can reimburse travel and other out of pocket expenses.

 

 

All year round volunteering opportunities

We currently have opportunities in our:

  • Phoenix Wellbeing & Support Service
  • Healthy Minds Project – 3 roles
  • Charity Shop

Phoenix Wellbeing & Support Service Volunteers: Phoenix is an enhanced support space offering a range of timetabled, co-produced activities, peer support, goal setting, access to counselling and therapy as well as individual practical, emotional and crisis support, subsidised meals, special events and trips. Phoenix Oct 2019_web

Phoenix Recovery volunteers are essential to make this a welcoming and friendly service.  We ask you to offer a minimum of four hours per week for a minimum of six months. There may be opportunities to participate in one-to-one support including key working and befriending once you are an established volunteer.

PLEASE NOTE WHEN APPLYING FOR THIS ROLE THAT THE NEXT TRAINING DATE WILL BE IN DECEMBER 2019

Healthy Minds Community Navigators help individuals to explore their interests and goals and support them to access the resources they are interested in. This is a flexible role suitable for volunteers who are able to make a weekly/fortnightly commitment for minimum 6 months, are looking for something flexible to fit around their work/study schedule, value the importance of a community spirit and are interested in gaining experience in 1:1 work with people experiencing mental distress. Please see the role description below to look at the Healthy Minds Community Project, based at our offices in Camden.

PLEASE NOTE WE ARE NOT CURRENTLY ACCEPTING APPLICATIONS FOR COMMUNITY NAVIGATORS

HAVE A LOOK AT THE VOLUNTEER ACTIVE MENTOR ROLE BELOW WHICH IS RECRUITING THROUGHOUT THE YEAR.

Volunteer Active Mentors work with individuals mainly in small groups to help set goals, break down barriers to exercise and offer support to take the first steps into reengaging with physical activity in the community. It can be nerve wracking and daunting to get back into sports and physical activity, so we are looking for supportive and encouraging volunteers who can really make a difference. This role is suitable for volunteers with an interest in sport and physical activity of any kind and an appreciation of its benefits for mental wellbeing, who are able to make a weekly/fortnightly commitment for six months (there is an element of flexibility with the hours ) and are motivated to gain experience in 1:1 or small group work with people experiencing mental distress.

Social Prescribing Volunteer Link Workers

Please see the role description below to look at the Social Prescribing role, based at St Pancras Hospital.

Volunteers – Mind in Camden Charity Shop

Our busy and successful  shop on Camden Road sells entirely donated goods whose profits provide important income for Mind in Camden.  It is not part of a national chain and all the income goes to Mind in Camden.

The shop is run by a team of volunteers supported by a Shop Manager.  We are looking for reliable volunteers to help run the shop.  Ideally, you would be available for one day per week between 10 am and 6 pm for a minimum of six months  It would also help if you are familiar with retail work or can learn quickly to:

  • provide excellent customer service
  • be confident about money handling and using the till
  • sort, price and display donated goods
  • rotate goods out of season when they are not selling
  • undertake physical tasks like carrying bags of goods to and from storage

You will need patience, have good people skills, be able to work without supervision and be willing to learn.  You will be genuinely committed to contributing funds to Mind in Camden by enabling the shop to generate income and will have a non-discriminatory attitude towards people with mental health issues. Training will be provided in shop procedures.

For more information please contact Monika Pokorna, the Shop Manager: mpokorna@mindincamden.org.uk or call 020 7284 2236

Mind in Camden values diversity and welcomes applications from all parts of the community

Mind in Camden Data Protection Privacy Notice for Volunteers

This privacy notices tells you what you can expect us to do with the personal information you provide when you volunteer with us.

What information do we collect?
For the purposes of volunteering we collect:

  • Your name, address and contact details
  • Details about your skills and experience that are relevant to your role
  • Equality monitoring information if you choose to supply it (however, this is dealt with anonymously).
  • We ask for two references
  • We ask you to provide proof of your entitlement to be in the UK (a legal requirement)
  • We ask for documents that prove your identity and address
  • We undertake a criminal record check because of the nature of our work with young people and vulnerable adults
  • We ask for details of someone we should contact in an emergency
  • We only keep information that is relevant to your volunteering

Our purpose in collecting the information
We request information that enables us to manage the volunteering process, and assess and confirm your suitability for the role.

Equality monitoring, which involves collecting special category data such as ethnic origin and sexual orientation, is done to help us to fulfil our commitment to creating a diverse, non-discriminatory environment. Providing this information is optional.

We use your personal contact details for the purpose of keeping in touch during the course of your volunteering.

Legal basis for processing your information
We have a legitimate interest in processing personal data for volunteering purposes and that includes safeguarding the people who use our services.   We have no intention of transferring your data to another country and would only do so with your permission.

How do we safeguard your information and how long is it kept?
Your application form is kept in a secure directory and is seen only by people administering the recruitment process.  Equality monitoring forms are detached when received and processed anonymously and the forms are securely destroyed once the monitoring is completed.

Your information is kept securely in computer files with restricted access until you leave.  We keep basic details for two years after you have left for the purposes of providing references if requested.

We have internal policies and controls to ensure that your data is not lost, accidentally destroyed, misused or disclosed inappropriately.  It is not accessed except by us in the proper performance of our duties.  We also have procedures in place to deal with any suspected data security breach.

Your rights to correct and access your information and to ask for it to be erased
As a data subject you have a number of rights.  You can:

  • Access and obtain a copy of your data on request
  • Require us to change incorrect or incomplete data
  • Require us to delete or stop processing your data under some circumstances, for example, where data is no longer necessary for the purposes of processing

Making a complaint
If you have any concerns or would like to make a complaint please contact us as described below.  We hope that we will be able to resolve any query or concern you may raise about our processing of your information.  If not, you can contact the Information Commissioner at https://ico.org.uk/concerns or phone 0303 123 1113.

How to contact us
You can contact us in a number of ways:  by phone, email or post:

Mind in Camden
Barnes House
9-15 Camden Road
London NW1 9LQ

020 7911 0822
volunteer@mindincamden.org.uk

You can raise any data protection concerns or issues with our Chief Executive, Brian Dawn, via the contact details above.

Please note:
We regularly review and, where necessary, update our privacy information.  If we plan to use personal data for a new purpose we will update our privacy information and communicate the changes to those concerned before starting any new processing.