Become a Volunteer

Rainbow imageLatest volunteering information in the Coronavirus crisis

updated 23/05/21

In the present uncertainty, there have been many changes to our services, and with all the complications of the pandemic, our usual volunteering process has been suspended.

10/5/21 update : Our Phoenix Recovery Volunteer role is recruiting! Please scroll down the page for information about the role and the application form. Please get your application in before the end of May if you would like to be considered for this role.

Please note we are not able to accept any applications for any of our other roles, or for counselling and university placements.

Thank you for your support and interest, and take care.

If you would like to help us we would love to hear from you..

Volunteers are essential to Mind in Camden – bringing a wide range of experience, insight, interest and commitment.  One of our core principles is the desire to involve people who use, or have used, our services. Each individual has the potential to make a unique contribution and we welcome this diversity.

People have many different reasons for wanting to volunteer. You don’t need to have experience of mental health settings as we’ll provide the training you need and support you whilst you are here.

We are committed to good practice in volunteering and have a Volunteer Agreement that summarises the mutual expectations between Mind in Camden and our volunteers.  If you would like to join us, we would love to hear from you.  Please have a look below to see our current opportunities.

Mind in Camden principles:

  • We provide appropriate induction, training and support
  • We are committed to valuing diversity in the recruitment, selection and involvement of volunteers – download our organisational policy here: Equality Policy 2019
  • Volunteers’ contributions are valued and will be treated with respect
  • We seek volunteers’ views on team and organisational issues

Becoming a volunteer for Mind in Camden

The first step is to send us an application form for the role you are interested in.  The selection process is based on this and also the current needs of Mind in Camden.  We need satisfactory references and a Disclosure and Barring Service (DBS) check for all roles and we will explain how to apply for the DBS check.

For roles involving  direct contact with the people using our services, such as Phoenix and Healthy Minds, you will need to complete one of our training courses before you can begin.  Training for volunteering in other teams will usually take place when you start.  We can reimburse travel and other out of pocket expenses.

Support and Connect Volunteers


Our newest role offers the chance to join a new partnership of Camden services and Camden & Islington Trust, to support a large number of local residents. Support and Connect is a Mind in Camden and Likewise Service providing local people with practical and emotional support.

Volunteers work alongside key workers offering practical and emotional support to clients whilst helping them to connect with local community services

The role is suitable for someone with experience in/or an interest in mental health who is able to commit to a minimum of 7 hours a week for 6 months. This time can be offered flexibly from Monday to Friday, to fit with existing commitments.

Please see below for the full role description.

Please send your application, and address any queries,  to

Closing date: 29 April 2021. We may have to close applications earlier, if we receive too many. Please note that the role description is subject to change in line with government guidelines on Covid.


Healthy Minds Volunteers –


We are living in extraordinary times and we need extraordinary people to volunteer with us.

The Healthy Minds Volunteer is a new dynamic role which will see you take on a range of responsibilities to meet the needs of a changing community mental health service. These responsibilities will alter over time due to the service slowly beginning to re-emerge from lockdown and it is therefore crucial all applicants take a holistic approach to mental health and are flexible with the support they provide.

The main purpose of the role is to support individuals to set goals, discover their interests, access community organisations on their own and provide motivation through social and light physical activities. You will support members on a one-to-one basis, as well as through the co-facilitation of both online and small in-person and socially distanced groups. You will provide telephone, video conferencing and in-person support for up to six sessions, depending on individual need. Mind in Camden will provide all PPE for any in-person activities as well as thorough training and guidelines on how to operate safely while in the community.

Social Prescribing Volunteer Link Workers: 


Please see the role description below for our Social Prescribing role, which is usually based at St Pancras Hospital, but which will now be mainly conducted online.

Please note – the closing date for applications is 5th February 2021 at 5.00pm

Please email your application, and address any queries, to:



Phoenix Wellbeing & Support Service Volunteers: THIS ROLE IS RECRUITING NOW!

Phoenix is an enhanced support space offering a range of timetabled, co-produced activities, peer support, goal setting, access to counselling and therapy as well as individual practical, emotional and crisis support, subsidised meals, special events and trips.

Phoenix Recovery volunteers are essential to make this a welcoming and friendly service.  We ask you to offer a minimum of four hours per week for a minimum of six months. There may be opportunities to participate in one-to-one support including key working and befriending once you are an established volunteer.



Volunteers – Mind in Camden Charity Shop

Our busy and successful  shop on Camden Road sells entirely donated goods whose profits provide important income for Mind in Camden.  It is not part of a national chain and all the income goes to Mind in Camden.

The shop is run by a team of volunteers supported by a Shop Manager.  We are looking for reliable volunteers to help run the shop.  Ideally, you would be available for one day per week between 10 am and 6 pm for a minimum of six months  It would also help if you are familiar with retail work or can learn quickly to:

  • provide excellent customer service
  • be confident about money handling and using the till
  • sort, price and display donated goods
  • rotate goods out of season when they are not selling
  • undertake physical tasks like carrying bags of goods to and from storage

You will need patience, have good people skills, be able to work without supervision and be willing to learn.  You will be genuinely committed to contributing funds to Mind in Camden by enabling the shop to generate income and will have a non-discriminatory attitude towards people with mental health issues. Training will be provided in shop procedures.

For more information please contact Monika Pokorna, the Shop Manager: or call 020 7284 2236

Mind in Camden values diversity and welcomes applications from all parts of the community

Mind in Camden Data Protection Privacy Notice for Volunteers

This privacy notices tells you what you can expect us to do with the personal information you provide when you volunteer with us.

What information do we collect?
For the purposes of volunteering we collect:

  • Your name, address and contact details
  • Details about your skills and experience that are relevant to your role
  • Equality monitoring information if you choose to supply it (however, this is dealt with anonymously).
  • We ask for two references
  • We ask you to provide proof of your entitlement to be in the UK (a legal requirement)
  • We ask for documents that prove your identity and address
  • We undertake a criminal record check because of the nature of our work with young people and vulnerable adults
  • We ask for details of someone we should contact in an emergency
  • We only keep information that is relevant to your volunteering

Our purpose in collecting the information
We request information that enables us to manage the volunteering process, and assess and confirm your suitability for the role.

Equality monitoring, which involves collecting special category data such as ethnic origin and sexual orientation, is done to help us to fulfil our commitment to creating a diverse, non-discriminatory environment. Providing this information is optional.

We use your personal contact details for the purpose of keeping in touch during the course of your volunteering.

Legal basis for processing your information
We have a legitimate interest in processing personal data for volunteering purposes and that includes safeguarding the people who use our services.   We have no intention of transferring your data to another country and would only do so with your permission.

How do we safeguard your information and how long is it kept?
Your application form is kept in a secure directory and is seen only by people administering the recruitment process.  Equality monitoring forms are detached when received and processed anonymously and the forms are securely destroyed once the monitoring is completed.

Your information is kept securely in computer files with restricted access until you leave.  We keep basic details for two years after you have left for the purposes of providing references if requested.

We have internal policies and controls to ensure that your data is not lost, accidentally destroyed, misused or disclosed inappropriately.  It is not accessed except by us in the proper performance of our duties.  We also have procedures in place to deal with any suspected data security breach.

Your rights to correct and access your information and to ask for it to be erased
As a data subject you have a number of rights.  You can:

  • Access and obtain a copy of your data on request
  • Require us to change incorrect or incomplete data
  • Require us to delete or stop processing your data under some circumstances, for example, where data is no longer necessary for the purposes of processing

Making a complaint
If you have any concerns or would like to make a complaint please contact us as described below.  We hope that we will be able to resolve any query or concern you may raise about our processing of your information.  If not, you can contact the Information Commissioner at or phone 0303 123 1113.

How to contact us
You can contact us in a number of ways:  by phone, email or post:

Mind in Camden
Barnes House
9-15 Camden Road
London NW1 9LQ

020 7911 0822

You can raise any data protection concerns or issues with our Chief Executive, Brian Dawn, via the contact details above.

Please note:
We regularly review and, where necessary, update our privacy information.  If we plan to use personal data for a new purpose we will update our privacy information and communicate the changes to those concerned before starting any new processing.